I have written a lot about Just Answer as a platform for physicians to make some money. It’s great because you aren’t using your medical license to diagnose anyone. You aren’t writing prescriptions or managing disease, you are simply a medical expert.
As a medical expert on JA you are offering expert advice. There are mechanics and lawyers on there as well, doing the same. As long as you don’t enter a patient-doctor relationship, you can serve as a medical expert for anonymous individuals.
In this post I’ll discuss the income ($5,277) I’ve earned from JA over the past 22 days and break it down.
I have also recorded a video of my workflow for those of you who are already using JA to earn some extra income. You follow this link to get more information on a course I created for JA.
Just Answer Platform
You can pick up questions as a medical expert either from your phone app or from web browser. I prefer the laptop since I have a solid workflow which helps me maximize my income as a medical expert.
The site isn’t the easiest to navigate so there is a steep learning curve. Your efficiency in moving between questions and closing questions can make the difference of earning $1k or $5k.
There is plenty of volume of questions since JA does a great job of marketing to customers.
There are customers for all sorts of medical expert advice. Some want to get a second opinion on a treatment plan. Others have a picture they want to share with a doctor and ask their opinion about. Everything is anonymous so you don’t know the names or other identifying information of the clients.
The most interesting thing about JA is that customers post questions from different countries. It’s fascinating to see how diseases are managed in other countries and what medications are used.
$5,277 of Income As a Medical Expert
I have answered about 420 questions to get to this value. It seems like a lot but it’s not. Most of the questions I reply to are from clients to don’t go through with the purchase.
Most of the time I just click a button and I have my own tricks to not waste any time on a customer which may not convert to a paying customer.
On average, I earn $16.50 per question so I have answered 300 actual questions for customers. Many of these are a single answer I provide with which the customer is happy with. They rate me and I get paid.
The rest of the customer inquiries require some information gathering on my part and a few more questions from the client. Once they are happy, they rate me, and I get paid.
There are many questions which include a picture. I click on them and I answer a particular question, such as, “is this cancer?” or “Is this herpes?”. Remember, you’re not trying to give anyone a diagnosis. As a medical expert you are trying to help them figure out what to do next and offer them advice to empower them in order to have a better conversation with their own clinician.
On average I have spent 1 hour and 15 minutes per day answering questions, such as I have done since the beginning of this month, September 1st.
The longest I have spent answering questions in one day has been 2 hours.
I am very efficient because I pick the right questions and I use a voice dictation method in order to reply to customers. This saves me a lot of time and it means I can handle a higher volume of questions.
To give you an idea, as I’m working on this post I’m switching back and forth to my JA screen and I have already closed 5 questions at about $17 each. I have picked up another 8 questions to which I have only replied but haven’t gotten a reply back yet from the customer.
JA wants you to stay above 4.6 and they are pretty serious about that. In order to achieve this number you will need to pass on a few questions and partake in a few other tricks.
Most of your ratings will be 5-star and quite a few 4-stars. The 1-stars are usually customers who had problems with the site or had higher expectations.
On JA I’m usually in the 4.62-4.68 range. I’m comfortable in this range. The longer you work on these platforms and the more reviews you collect, the more likely that customers will rate you higher.
Working from Anywhere
With JA I’m allowed to work from my laptop anywhere in the world.
All I need is an internet connection. I usually have to look up a few things in order to provide the best answers to the customers. Drugs.com and uptodate.com are more than adequate for this.
Imagine living in a place like Spain where cost of living is low and earning your money in the US. It’s a great way of stretching the value of your income.
A Side Income
JA is a great way to earn a side income while utilizing your medical expertise as a medical expert. You don’t risk your medical license because all customer interactions are anonymous. You don’t prescribe any medication and don’t build a patient-doctor relationship.
The key with JA is developing an efficient flow so that you can move through questions quickly.
If you have an idle 1-hour slot in the day then you can log on, answer some questions and wait for customer replies. Because it’s asynchronous, you can get back to the customer later in the day or even the next day.
However, ideally you would offer the right answer the first time so that the customer doesn’t have any more questions which is possible 80% of the time.
Physician vs. Medical Expert
A medical expert doesn’t care which individual or entity is on the receiving end of the information. The medical expert shares their expertise in the field.
The physician enters a unique patient doctor relationship and comes up with a diagnosis and treatment for a particular individual – their advice is rarely applicable to everyone.